Reflections 6 months into my work at NHS Digital – part 1

Matt Edgar

There is a sweet spot in any job, or more generally in understanding any organisation, when you still retain a sense of surprise that anything could quite work that way, but have acquired an understanding of why it does, and of the local application of the general rule that all organisations are perfectly designed to get the results they get. Matt has reached the six month mark working in NHS Digital, and has some good thoughts, which are partly about the specifics of the NHS, but are mostly about humans and service design. This is part 1, there is also a second post on creating a design team to address those issues.

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  1. Pingback: “Look after the water” – reflections 1 year into my work at NHS Digital – Matt Edgar writes here

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