One Team Government Organisational change

One Team Government: What digital and policy can learn from each other

Following his post explaining policy people and processes to their digital equivalents, Paul Maltby has now written a deeply sympathetic but rightly challenging post about the frustrations digital has of policy and policy of digital – and what each side needs to learn from the other.

There is a core insight in each direction. Policy can learn much from the data driven, delivery focused model of digital service design and should be no less comfortable starting with the user need. Digital can gain from appreciating the need to understand and reconcile conflicting goals and interests and the basic principle that politics is our basic method for making public choices – and that digital is political too.

Paul Maltby – Medium

One Team Government Organisational change

One Team Government: a short guide to policy for government digital professionals

Published to coincide with this week’s One Team Government event, this is an excellent short guide to policy making in government. My only quibble is with its title: it’s addressed to government digital professionals, but that shouldn’t suggest to anybody else – including the policy professionals who are its subject – that they have nothing to gain from reading it.

Perhaps the most important insight it contains is that policy isn’t a single specific thing: good policy (and good policymakers) bring together a wide range of skills and disciplines to address some very different kinds of problems. The synthesis of all that is what we call policy – but the boundary between that and other approaches (not least, in this context, digital) is an artefact of language as much as it is a division of substance.

Paul Maltby – Medium