One Team Government Organisational change

What is One Team Government?

If we are going to get smarter about how things get done in government, and in particular are serious about melding the strengths of the different tribes into a whole which is stronger than its parts, how do we make that happen.

This post lists seven principles for building a one team government community – and then invites people to sign up to join that community.

Kit Collingwood-Richardson – Medium

Data and AI Social and economic change

Marketing Data Predictive service: Are you a butler or a stalker?

Does the power of big data combined with location awareness result in our being supported by butlers or harassed by stalkers? There’s a fine line (or perhaps not such a fine line) between being helpful and being intrusive.  Quite where it will be drawn is a function of commercial incentives, consumer responses and legal constraints (not least the new GDPR). In the public sector, the balance of those forces may well be different, but versions of the same factors will be in play. All of that, of course, is ultimately based on how we answer the question of whose data it is in the first place and whether we will switch much more to sharing state information rather than the underlying data.

Nicola Millard – mycustomer

Organisational change Service design

User-centred digital government is an idea that cannot be put back in the bottle

Is user-centred digital government unstoppable? At one level the answer must be yes, we live in an increasingly digital environment and government is not and cannot be immune to that. Digital is well on the way to just being the substrate for how things get done. But just as twentieth century governments could be good at managing paper without necessarily being good at using it to communicate clearly and efficiently, so doing things digitally does not immediately imply doing them well. This post argues the positive case, that we are beyond the tipping point where ideas about rapid, responsive service design have a sufficient life – and strength – of their own to transcend the vagaries of individual leaders and services.

Tom Steinberg – Medium