This is a post about the impact of digital change on journalism in general and The Guardian in particular, but much of it is just as relevant to any other kind of organisation managing – or failing to manage – the transition. Of the thirteen things, the one which particularly won the piece an entry is here is the tenth – “it’s often better to improve a system than develop one brilliant thing.” Making new things is glamorous and exciting. Improving and fixing existing things is not. That seems to apply to everything from maintaining nuclear weapons to minor government processes. Fixing things is one of the things governments (and many other large organisations) need to be better at – being so would make more difference than almost any number of shiny new things.