Gavin Starks – NESTA
This is an interesting report which asks almost the right question. Government is at little risk of losing its mind, or its short term memory. The two better questions – which in practice are the ones this report starts to address – are whether government can stop losing its longer term memory, and how the power of the government’s mind can be enhanced by better ways of connecting and amplifying its component parts.
Those are important questions. It’s already all too easy to forget how long we have been worrying about the ease of forgetting things. Aspects of the problem have been recognised, and solutions attempted, since the earliest days of what we no longer call electronic government. None has been more than partially successful.
The two questions are also closely related. People are reluctant to incur even the smallest overhead in storing things for the benefit of posterity, so the benefit needs to come from improving the effectiveness of current work. Conversely, tools which facilitate collaboration, sharing and serendipity will often (though with some very important exceptions) also be tools which facilitate the storage and discovery of what has been created. That was one of the key themes of a series of blog posts I wrote a couple of years ago, which covered some (though by no means all) of the same ground – including the observation, echoed in this report, that the web was invented to be an intranet and knowledge management tool; the world wide bit came rather later.
Where this report adds to the debate is in its more explicit recognition not just that we need to be thinking about texts rather than documents, but that a lot of what we need to be thinking about isn’t conventional text in the first place, making the paginated document an even less useful starting point for thinking about all this.
And there is a delicious irony that this blog – and my blogging generally – exists in large part to serve as my outboard memory, now with well over a decade of material created in part as protection against the weaknesses of institutional knowledge preservation.