Innovation Service design

Proof of concept, prototype, pilot, MVP – what’s in a name?

Bas Leurs and Kelly Duggan – Nesta

Matrix mapping development approaches against maturity and scaleTesting, piloting, prototyping and a few more words besides all mean something similar, but all mean something different – though whether we would all agree on quite what the differences are is another matter.

This post sets out to distinguish and to map the scope of four approaches and to argue for greater rigour in their usage. The distinction is definitely useful and the rigour is definitely desirable, though the quest for absolute rigour of specialist language in general usage tends to end in disappointment. But that’s not a reason not to be as clear as possible, and it’s certainly not a reason for practitioners to be anything other than precise both in their understanding of what they are doing and in how that understanding is shared.

Service design

Design in policy

Audree Fletcher – Medium

This is a short, elegant, epistolary post on how design and policy come together – or rather about how they might do so better. There often is a gap between policy thinking and design thinking, though one that’s more an accident of history and career paths than of underlying incompatibility. But the contrast sketched here perhaps over-emphasises aspects of the difference: many politicians are interested in more evidence-based and iterative policy development, the trick (as the post recognises) is doing that in a way which creates a space for things not to work without being labelled as failures. And that should be one of the ways in which more traditional policy making skills complement design-based approaches.

Of course it doesn’t always work in that relatively benign way, far from it. But there are great insights here into how it might work better more often.