Street lighting in suburban London: a parable for digital government

Richard Pope – Platform Land

A history of street lighting in Croydon might not seem like immediately compelling reading. But both the history and the parallels with digital government are unexpectedly fascinating.

A few points stand out. The first is the retrospective inevitability of commoditisation. The parallel between electricity networks and data networks may seem obvious, how far that moves up the stack and with what consequences is rather less so (because less of that had happened yet).

The second is a different way of coming at a question which has arisen around digital public services pretty much from their first appearance: does a model of government drive the design of online services, or does the building of online services drive thinking about government?

And the third is a good reminder that changing and modernising can be much harder than building from scratch, and that for governments more than most, the new is almost invariably intertwined with the old.

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