There’s more to this deceptively self-deprecating piece than meets the eye. Fragmented data cannot support integrated services, still less integrated organisations. Deep understanding and effective management of data are therefore not a minor issue for techie obsessives, but are fundamental to organisational success.
As so often, the diagnosis is simple (which of course doesn’t stop it being hard), acting on that diagnosis is complicated, and even harder. This post brings the two together through an account of making it work on one part of government.