The (il)logic of legibility: why governments should stop simplifying complex systems

Thea Snow – Centre for Public Impact

The ability to abstract, to stand back, to see the large pattern obscured by the detail is an important and powerful one for any strategist. It is also a very dangerous one.

It is too easy to impose a pattern or to assert structure which is not really there. If we abstract from messy reality, we may be able to get rid of the messiness, but in doing so we are all too likely to lose contact with the reality as well.

To acknowledge that, to recognise complexity and accept the uncertainty which it brings, is not a sign of weakness or intellectual inadequacy. On the contrary, strength and resilience – in reality and in the understanding of reality – come from accepting and embracing messiness and the strengths it brings.

This post celebrates complexity and the constraints on knowledge it imposes, and a world in which ‘I don’t know’ can be the most powerful thing we can say.

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