One of the misunderstanding which often crops up between people who approach problems from a digital service design perspective and those who come more from a traditional policy development perspective is around transactional services – whether fundamentally we are designing services for users or outcomes for society. This post comes from a very different perspective of deliberative policy development, drawing out very clearly that people see their role as citizen more broadly than their role as consumer, even when they are being both simultaneously.
Good policy comes from good policy making. There is plenty of evidence that good policy making is based not just on the rigorous analysis and evidence assessment which is the best of the traditional approach, but also on effective implementation and deep understanding of the needs and behaviour of those who will be affected by the policy. This post argues for a more broadly based approach to policy making, drawing on The Blunders of Our Governments (which remains compelling reading) to make the case.
The problem with this is not – as the author supposes – that it sounds fanciful – it is that it sounds obvious. The problem is not in recognising that policy were better done differently, it is in the doing of it. The post introduces a more substantial paper which has some useful material, but ends up describing barriers to change without offering much about how to overcome them.
Social media have been playing a part in election campaigns for quite a while now, but this year’s general election may mark a tipping point where for an important part of the electorate traditional media are essentially irrelevant. There’s some proper academic caution in this post – it really is too early to tell – but – but if the trend is confirmed, the implications go very much wider than election campaigns.
Social media first played a significant role in electoral politics during the US presidential election in 2000. The first part of this inaugural lecture traces its development since then, through the Arab Spring, to more recent US and European elections, with some interesting insights into ‘computational propaganda’, the role of bots in moving and reinforcing public opinion, and the fake (or junk) news which is often its subject.
The second part of the lecture turns to the rapidly developing connections between big data, behaviour, and the internet of things. It is increasingly possible to derive political inferences from behaviour, such as purchasing patterns, as well as from overt speech – in the internet we have, privacy has essentially been lost. That could be countered, at least in part, by measures to improve the power balance between large organisations and civic society, but there is little current prospect of those proposed getting any traction.
An interesting analysis of voting patterns in the general election, drawn from a post-election survey with a very large sample size, so should be pretty robust. Age emerges as the strong divider, though with the potential impact strongly damped by differential turnout – leaving as perhaps the key question the relative importance of the age effect and the cohort effect. The movement there is stark: at the beginning of the campaign, the pivotal age above which support was more likely for the Conservatives was 34. By the end of the campaign it was 47.
The founding myth of the internet is freedom – primarily free as in speech, but with a healthy dose of free as in beer. The network was everything – small pieces loosely joined, as David Weinberger put it. That meant power would be distributed, the voices of all would be heard, and connections would be based on trust. As Tim Wu then pointed out in The Master Switch, that had been the hope in the early days of radio and television too, before rapid consolidation into a small number of conglomerates – and with every prospect of that being true for the internet. Seven years on from Wu’s book (and fifteen after Weinberger’s), this essay sets out the dystopian view of the result, weaving together the technology, the commercial consolidation and the political and ethical consequences into a challenging narrative.
The efficiency and effectiveness of government is often compared – usually unfavourably – to that of business. From time to time business leaders are brought into government to show how it’s done, usually to withdraw some time later without seeming to have had much impact. One reason for that is that leadership in government and in business make different demands – this post does a good (and non-judgemental) job of explaining some of the reasons why.
Politics, society and government are not separate systems, they are all deeply interconnected. Seeking to change one part without attempting to understand the wider system is unlikely to have the expected outcome. This article argues that social media and emergent organisation have moved on from being adjuncts to traditional political campaigning to supplanting them, resulting in a crisis of legitimacy for traditional politics, with inevitable consequences for traditional government.
Networks are a critical element of an effective civic society, at every scale from local communities to international relations. Like so much else, they are both challenged by wider social and economic change (some of the key traditional roles in holding communities together fade away) and given fresh impetus by it (in an ever more connected world). This interview introduces a book which sets out to reset the balance between getting things done through making strategic moves and getting them done by supporting, sustaining and using networks. Though as a couple of critical reviews on Amazon bring out, the book is inevitably as much a product of a network as the phenomena it describes.