Helen Margetts and Cosmina Dorobantu – Nature
Much of what is written about the use of new and emerging technologies in government fails the faster horse test. It is based on the tacit assumption that technology can be different, but the structure of the problems, services and organisations that it is applied to remain fundamentally the same.
This article avoids that trap and is clear that the opportunities (and risks) from AI in particular look rather different – and of course that they are about policy and organisations, not just about technology. But arguably even this is just scratching the surface of the longer term potential. Individualisation of services, identification of patterns, and modelling of alternative realities all introduce new power and potential to governments and public services. Beyond that, though, it becomes possible to discern the questions that those developments will prompt in turn. The institutions of government and representative democracy are shaped by the information and communications technologies of past centuries and the more those technologies change, the greater the challenge to the institutional structures they support. That’s beyond the scope of this article, but it does start to show why those bigger questions will need to be answered.
Ellen Broad – Inside Story
Ellen Broad is a technologist who is expert on policy, an ethicist who is an incisive thinker, a writer who has published an important and well argued book. She also, as it happens, is a woman. We all know that that last statement should be irrelevant to the preceding three. We all know that it isn’t.
But we can all too easily persuade ourselves that everything is more or less all right, that blatant discrimination is a thing of the past, that even though there are rotten apples, the barrel is sound. This article calmly and comprehensively demolishes that easy optimism. It is a very deliberate breaking of self-imposed silence, a discarding of the assumption that quiet compliance will somehow make things better:
If there is no “right” way as a woman to speak about gender issues — if there is no “right” way for a woman to take up space, to take credit — then silence won’t serve me or save me either. The only way forward from here is to start speaking.
In this essay, Ellen has spoken. She needs to be heard.
Rachel Coldicutt – Doteveryone
The subtitle of this post lays down a challenge:
Why a social scientist could be the most important person on your product team
Leaving aside the point that it might be an even better challenge if ‘philosopher’ were substituted for ‘social scientist’, this is an important issue. There is much talk (and much writing) about the need for ethics in data and software – though curiously rather less so in service design, where it is no less important.
But ethics is not some esoteric form of quality assurance added as a final overlay to activities otherwise devoid of any moral compass. It is perhaps better understood (in this context) as the encapsulation of a deep and pervasive view that technology should work for humanity, not the other way round.
What would computer science look like if it included the perspective of humanities and social sciences from the outset? And what if that perspective came not from some thinker in residence, but from people who brought a fusion of perspectives and understanding to problem solving?
And whatever the answers to those questions might be, there is a wider one still: where does that fusion not have a place? The Amalgamated Union of Philosophers, Sages, Luminaries, and Other Professional Thinking Persons may be due for a resurgence.